Privacy Policy
1. Introduction
At LDL Studio, Inc. ("we," "us," or "our"), we take the privacy of your personal information seriously. This Privacy Policy explains how we handle the personal data we collect when you use our website at www.ldlstudio.com (the "Site") or interact with us in other ways related to our work. Please take a moment to read it carefully.
If you'd like to know more about who we are, check out the "How to contact us" section at the end of this policy. For the purposes of data protection laws, we might be considered the "data controller" of the personal information we collect from you, whether you're a current or potential client (or acting on their behalf), a professional or business contact, or a job applicant.
2. What Information We Collect About You.
2.1 When You Reach Out: If you contact us about our services (through our Site, by phone, email, or mail) or become a client (or represent one), we'll need some basic contact details. This usually includes your name, email address, phone number, and where you're located. If you're representing a company, we might also ask for your company name and job title. We need this information to communicate with you, confirm your identity, and if you (or your company) hire us, to fulfill our contract and understand the services you might be interested in.
2.2 Working Together: If you (or the company you represent) become a client, we might collect more personal information from you as we provide our services.
2.3 Keeping Things Secure and Compliant: We might also need to ask for personal information and run background checks with credit agencies and fraud prevention services. This is for credit control and to meet our legal obligations. If you don't provide the information we need, we might not be able to offer our services to you or the company you represent.
2.4 Connecting with Media and Influencers: LDL Studio, Inc. may get contact details and other personal information about media contacts and influencers from various sources. If you'd like to know more about how these sources collect and use this information, please refer to their own privacy policies.
2.5 Information from Children: We are not intended or designed to attract persons under the age of eighteen (18). We do not collect Personal Information from any person that we know to be under the age of thirteen (13) without permission from a parent or guardian.
2.6 International Users: LDL Studio, Inc. is located within the United States. If you reside outside the United States and choose to provide Personal Information or Browsing Information to us, please note that we may transfer that information outside of your country of residence. By providing us your Personal Information and/or Browsing Information, you consent to our collection, transfer, and use of such information in accordance with this Privacy Notice.
3. How We Put Your Information to Use.
3.1 Responding to Your Inquiries: When you contact us with a question, we'll use the personal information you give us (or that we collect) to provide you with the information you're looking for. We do this because it's in our legitimate interest to promote our services and, if you (or your company) become a client, to carry out our contract with you.
3.2 Keeping Things Running Smoothly: We'll also use your personal information for our internal record-keeping, billing, accounting, and to respond to any questions, complaints, or requests for more information. This is necessary for us to fulfill our contract with you or because it's in our legitimate interest to manage our business effectively and improve our services.
3.3 Making Our Site and Services Better: We might use the information you provide or that we collect for market research and to improve the content and layout of our Site. This helps us promote our services, manage our Site effectively, and provide a better experience for everyone. We believe this is in our legitimate interest.
3.4 Improving Your Experience and Our Business: We may use the information we collect to make your experience on our Site and with our future services even better. This includes operating and maintaining the Site, understanding how our services are used, keeping the Site secure, and analyzing our business.
We analyze traffic to our Site in different ways, possibly using services like Google Analytics. This helps us understand how people use our Site so we can make it more useful. If we use Google Analytics, it operates under Google's privacy policy. By using our Site, you're agreeing to Google's Privacy Policy as it applies to Google Analytics, which you can find here: https://www.google.com/policies/privacy/partners/. We're not responsible for any changes Google makes to their policy, and we won't necessarily notify you of these changes. We might also change our analytics providers at any time without notice.
Our company is hosted on the Wix.com platform. By using our Site, you are agreeing to the Wix.com Privacy Policy as it applies to stored data, which can be found at https://www.wix.com/about/privacy. We're not responsible for any changes Wix.com makes to their policy, and we won't necessarily notify you of these changes. We might also change our analytics providers at any time without notice.
3.5 Keeping You Informed About Similar Services: If you've inquired about or used our services, we might send you marketing emails about similar services, unless you tell us not to. You can always opt out of these emails, and every marketing email we send will have a simple way for you to unsubscribe.
3.6 Sharing Information About Other Services You Might Like (With Your Okay): With your permission (by checking a box on our forms), we might also email you about other services we think you'd be interested in. Again, you can always change your mind and opt out, and every marketing email will include an easy way to do so.
3.7 Staying in Touch Professionally: If you give us your professional or business contact details, we'll use this information to stay in touch and share information we think might be relevant to both our businesses or professions. We believe this is in our legitimate interest.
3.8 Considering Your Application: If you apply for a job with us (or someone applies on your behalf), we'll ask for relevant personal information. Our Human Resources department will provide more details about what information we collect and how we use it at that time.
3.9 Other Uses: We won't use your personal information for any other purpose or share it with anyone else unless we're legally required to or as explained in the next section.
4. Who We Might Share Your Information With.
4.1 Our Service Providers: We sometimes work with third-party suppliers who help us deliver our services. They might need access to your personal information to do their job. We carefully choose these suppliers and make sure they have strong security measures in place to protect your information and only use it according to our instructions and data protection laws.
4.2 When the Law Requires It: We might share your personal information if we have to by law or if we have a legitimate interest in doing so, like enforcing our contract with you, investigating potential problems, or protecting our rights or the rights of others. This could include sharing information with other companies and organizations for fraud prevention and reducing credit risk.
4.3 Audits and Quality Checks: External organizations might conduct audits or quality checks for us. They are required to keep your information confidential. If you don't want your information to be part of this process, please let us know as soon as possible.
4.4 Business Changes: If another company buys most of our business or assets, they'll have the same information and the same responsibilities regarding that information. Any transfer of your personal data in this situation is based on our legitimate interest in transferring our business or assets.
4.5 Your Consent is Key: Except as mentioned above or when required by law, we will never sell, share, or give away your personal information (other than anonymous, general information) to any other companies without your direct permission.
5. How Long We Keep Your Information.
5.1 Contract Information: We usually keep information related to contracts (including personal data) for a reasonable time after the contract ends. We might keep it longer if we need it to deal with potential legal claims or to meet our legal obligations.
5.2 Professional Contacts: We'll keep personal data about our professional contacts for as long as necessary or until you tell us otherwise. We'll try to update your preferences regularly.
5.3 When Deletion Isn't Always Possible: Sometimes, it might not be technically possible to completely delete certain information (for example, if it's stored on a secure external server). In these cases, we'll take steps to make sure it's not used again or shared with anyone else.
6. Your Rights Over Your Information.
You have certain legal rights regarding your personal data, although some exceptions might apply under data protection laws. These rights include:
-
Access: You have the right to see the personal information we hold about you.
-
Marketing Opt-Out: You can ask us not to use your personal data for marketing purposes.
-
Withdraw Consent: If you've given us permission to use your data for marketing or any other reason based on your consent, you can change your mind at any time.
-
Correction: You can ask us to fix any personal information we have about you that's wrong.
-
Restriction: You can ask us to limit how we use your personal data if it's inaccurate, unlawfully processed, or no longer needed.
-
Data Portability: If we're using your data based on your consent, you can ask us to transfer it to you in a common, readable format.
-
Erasure: You can ask us to delete your personal data when it's no longer necessary for us to keep it, or if our reasons for keeping it aren't as important as your privacy rights.
-
Complaints: You have the right to make a complaint to the relevant data protection authority. In the United States, this might be the Federal Trade Commission (FTC) or your state's consumer protection agency.
7. Keeping Your Information Safe.
We take reasonable measures to protect the personal information collected through our Website from unauthorized access, use, or disclosure. Please remember that no method of transmission over the internet or electronic storage is completely secure, and therefore, we cannot guarantee absolute security.
Our company is hosted on the Wix.com platform. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. Please also be aware that the personal information data collected through our Site is stored on Wix.com. By using our Site, you are agreeing to the Wix.com Privacy Policy as it applies to stored data, which can be found at https://www.wix.com/about/privacy.
We're not responsible for any changes Wix.com makes to their policy, and we won't necessarily notify you of these changes. We might also change our analytics providers at any time without notice.
8. Cookies - Small Files That Help Us.
A cookie is a small file of letters and numbers that we might put on your computer if you agree. These cookies help us recognize you when you visit our Site, which helps us provide you with a good experience and also allows us to make our Site better.
The cookies we use on our Site help us count visitors and see how they move around the site. This helps us improve how our Site works, for example, by making sure people can find what they're looking for easily.
On their own, cookies don't tell us who you are; they just recognize your web browser. Unless you choose to identify yourself by creating an account or filling out a form, you remain anonymous to us.
9. Links to Other Websites.
Our Site might have links to other websites that we don't control. A link doesn't mean we endorse their content, views, accuracy, opinions, policies, products, services, or accessibility. We're not responsible for their privacy practices. Once you click a link and go to another website, you're subject to their terms and conditions and privacy policy. We recommend reading the privacy policies of all third-party websites you visit. We're not responsible for protecting any information you give to other websites.
10. Changes to This Policy and What's Next.
We might update this Privacy Policy from time to time. The latest version will always be on this page. If we make significant changes, we'll try to let you know by posting a notice on our Site before the changes take effect, if appropriate.
11. How to Get in Touch.
If you have any questions, comments, or requests about our Site or this Privacy Policy, please feel free to contact us by email at info@ldlstudio.com or write to us at:
LDL Studio, Inc.
106 Putnam Street
Providence, RI 02909
United States
+1 (401) 274-4516